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|Friday, April 24th, 2009|
|So there's this Facebook thing...
and that's pretty much why I don't post here much anymore. All the stuff I liked to do here, like post links and pics and video and stuff, I do on FB now, and frankly the interface is way easier to navigate.
Sorry, LJ. xxxooo Current Mood: tired
|Monday, March 9th, 2009|
|Ha ha ha ha ha ha ha
Well lookie what I got in my inbox tonight:
Dear Valued Sirius XM Radio Customer,
On behalf of Sirius XM, we have a special opportunity for you to participate in a survey about the call you made to Sirius XM's Customer Care Department on 03/05/2009. Sirius XM is contacting customers about the service they received and would like to include your valuable opinion. The survey takes less than 5 minutes to complete.
Please take a moment to complete the survey now since this link will only be available until 11:45pm EST on 03/12/2009.
Please click HERE to take this survey.
If the above link is not clickable, you may copy and paste or type the URL below into your browser window:
On behalf of Sirius XM, thank you for your participation.
Sirius XM Customer Care Department
Um yeah, I let them have it with both barrels. I basically told them that they should just give up like United Airlines, and require all issues to be submitted by mail, because it couldn't be any slower and more frustrating that what they have now.
Current Mood: bitchy
|Thursday, March 5th, 2009|
|How to cancel your XM Radio in just under 2 hours
1. Call 1-800-XM-RADIO at 8:05pm EST, wait 20 minutes on hold for someone to come on the line and take your information, then wait another 20 minutes for someone to disconnect the call.
2. Read XM Discussion forums on XMFan.com, find new number (XM Radio Retentions Department) to call.
3. Call 800-998-7900, wait 45 minutes for no one to ever come on the line but they still disconnect the call.
4. Realize that all the phone lines will shut down at 11pm (it's now nearly 10pm) so you better try to find yet another number.
5. Search for "xm cancel direct line" on Google, find Digg entry, read comments, find another new number (XM Radio Corporate Customer Service
) to call.
7. Call 1-877-967-4672
, wait only 2 minutes on hold for someone to come on the line and actually CANCEL THE DAMN RADIO.
8. Go online to view XM Radio account and verify that the radio you just cancelled has actually been removed (it has!).
9. Kick self for not going directly to Step 5 in the first place.
Remember: the number to call is 1-877-967-4672 - XM Radio Corporate Customer Service. It's not outsourced to a foreign country. They know how to use their computers. And they are unfailingly polite.
XM and Sirius are raising their rates on March 10th. Don't wait until the night before to try to cancel! Current Mood: drained
|Tuesday, February 3rd, 2009|
|My favorite NOT Richard Jenkins performance
He's probably better known as the dead dad in Six Feet Under, and now he's got an Academy Award nomination for his performance in "The Visitor". But whenever I hear Richard Jenkins voice, I hear this:
OK so it's not him. But damn, that guy sounds just like him, doesn't he? Current Mood: amused
|Thursday, January 22nd, 2009|
|Just a few of the many, many reasons I voted for President Obama
Today's White House press release
On the 36th anniversary of Roe v. Wade, we are reminded that this decision not only protects women’s health and reproductive freedom, but stands for a broader principle: that government should not intrude on our most private family matters. I remain committed to protecting a woman’s right to choose.
While this is a sensitive and often divisive issue, no matter what our views, we are united in our determination to prevent unintended pregnancies, reduce the need for abortion, and support women and families in the choices they make. To accomplish these goals, we must work to find common ground to expand access to affordable contraception, accurate health information, and preventative services.
On this anniversary, we must also recommit ourselves more broadly to ensuring that our daughters have the same rights and opportunities as our sons: the chance to attain a world-class education; to have fulfilling careers in any industry; to be treated fairly and paid equally for their work; and to have no limits on their dreams. That is what I want for women everywhere.
Amen to that, Mr. President. Current Mood: pleased
|Tuesday, January 20th, 2009|
|Best mass sign defacement EVAH!
have too much time on their hands, clearly, but I still love it.
Happy No More Bush Day, everyone! Here's hoping we can all stop this handbasket before it gets all the way down to its final destination. Current Mood: amused
|Tuesday, January 13th, 2009|
Doug and Linda
, they are the heroes.
Why wouldn't "an actress" cry? Why wouldn't we all? Hell, I'm still crying.
Hat tip to Shakesville
for the initial post, as well as for pointing out the word they never say during the entire segment. Current Mood: distressed
|Monday, January 12th, 2009|
|Tuesday, December 30th, 2008|
|Just in case you were wondering.
What kind of person
would accept a Senate appointment
from a guy
who was just indicted for trying to sell that very same Senate appointment to the highest bidder?
Answer: A person who would commission the creation of this
Lucky for him there's still plenty of room for this latest "accomplishment", n'est-ce pas?
Mrs. Burris is also permitted a small spot in this impressive display, but for those of you wondering about his adult son and daughter, please be advised that their names are Roland and Rolanda, respectively. The grandson's name? I think you know.
So I guess this means that the punchline to "Two narcissists walk into a bar..." must be "and one appoints the other to the US Senate." Who knew? Current Mood: amused
|Thursday, December 11th, 2008|
|The stupid, it burns.
Please, Best Buy, hire smarter people.
PS: Hey dummies at the Fair Lakes store, here's that item
that you insisted that you do not sell
See how other stores also have it?
That's where I'll be buying one this weekend.
Maybe next time you'll find a manager when someone asks you for one.
Just bought one directly from the Slacker website
. No sales tax, free shipping, and a 30 day trial period, plus they preload the first 10 stations that I select online so it plays right out of the box. Suck it, Best Buy!Update 12/30/08:
The Slacker G2 portable radio is everything I'd hoped it would be, and more. Worth every penny of the money spent, and already displacing XM satellite radio out of both the car and the house. It's going to be good to have that monthly $12.95 XM payment back in my pocket instead of Sirius XM's rapidly emptying coffers. Current Mood: aggravated
|Sunday, November 30th, 2008|
The team on The Amazing Race that lost their passports and money was the only team I liked. Dammit, Dallas, why didn't you run after that damn taxi?
Fuck. Current Mood: crushed
|Monday, November 17th, 2008|
|In other news, Mel Karmazin broke my beloved XM.
Once upon a time, there was XM Satellite Radio
. It had many wonderful channels of music, talk and sports, with something for everybody to love. There were expert PDs for each channel who knew their niches inside and out and made sure their channels were labors of love, perfectly programmed to please the listeners who loved to hear what was being played. My favorite music channels were Fred (classic alternative), Ethel (current/new alternative) and Lucy (a combination of Fred and Ethel). It was just so perfectly programmed that sometimes it was almost like having my beloved KMNR
from college back with me again.
Now, alas, there is Sirius XM. Many of the best channels on XM are either gone completely or bastardized versions of themselves. Fred is now "1st Wave". Ethel is now "Alt Nation". And Lucy is now "Lithium". While XM was known for their deep and varied playlists, Sirius is apparently more about Hits!Hits!Hits! Oh and did I mention Hits??
There are many angry people here in XM land. You can google "sirius xm radio stations" for some of them; the Washington Post's Marc Fisher has a decent column on the subject here
. And of all the angry reactions (mine included) since the big switchover started last week, I believe the title of this thread on XMFan
says it all:Dear Alt Nation: Die in a fire
I have two yearly subs that come up for renewal next month. If things don't improve dramatically in the next few weeks, I'll be giving them both up after 3 wonderful years of complete enjoyment (minus the time since the switchover). I've already signed up for Pandora Mobile
on my Instinct phone
, and I'm considering getting one of those cool Slacker players
at Best Buy now that the new generation ones are out.
But damn, what an sad end for such a noble venture. What a waste.Updated 11/18/08:
Since I have two radios coming up for renewal in a few weeks, I decided to go ahead and cancel the one in DH's car, since it's a full year sub, and he claims that he never really listens to it much anyway.
It only took two calls and nearly an hour (including hold time). I
was hung up on
experienced a dropped call the first time when I was transferred to a call center somewhere deep in the heart of India after being on hold for 15 minutes. It took a second call with me shouting CANCEL! repeatedly at the voice-recognition software to finally get somebody who wanted to pretend to be my friend long enough to offer me 2 free months if I would agree not to cancel that radio just yet.
I was glad I'd kept the second call on speaker so DH could hear the account retention professional use such subtle strategies as asking me how the weather was in Virginia ("Cold.") and how cold was it, really? ("30s.") It was all we could do not to laugh out loud at the forced jocularity.
Then she tried to convince me that the new versions of my now-ruined channels were "better" because the "old" versions used to play "obscure" songs that "people didn't always know". No, really? Limited playlists an inch deep? Hello - that's why I hate it now! I told her I don't want to hear the same 300 songs from the same 30 artists over and over again at the same time every day. If I wanted that, I could listen to free FM and not be paying out $12.95 a month to them for the pleasure. She got a bit more serious then and admitted that the goal was to appeal to a wider demographic. Well, that's as may be, but it's not going to help you retain the current XM subscriber base, and if you think that wider demographic will be as willing to pay up every month, then you've never heard of Bit Torrent
It really wasn't my intent to see if I could squeeze some free time out of them. But since I've still got about $160 in credit on my account (thanks to those 50% off XM gift cards at Target last year), I'm willing to wait the 2 months to see if things can manage to get better at all.
And if things don't improve, I'll be calling back before February 16 to cancel *both* radios. You're officially on notice, XM!
|Monday, November 10th, 2008|
|Poo is gone.
She was 19 years old, and the best calico kitty that ever was. More later when I can stand it. Current Mood: sad
|Wednesday, November 5th, 2008|
|Tuesday, November 4th, 2008|
|Yes We Did.
Thank you, Virginia - turning you blue makes tonight extra special sweet.
And big props to Buchanan County Missouri, my birthplace, which went blue by a mere 47 votes. Maybe you can go home again after all! *big happy grin*
The champagne is mighty tasty tonight, mixed with tears of joy. You done good, USA. Tomorrow the real work begins. Current Mood: happy
|Sunday, October 19th, 2008|
|Saturday, October 18th, 2008|
|Saturday, October 11th, 2008|
|Thursday, October 9th, 2008|
|Today's Goofus and Gallant
Goofus: the rocket scientist who *parked* her car in the drive-thru lane of the neighborhood Wendy's, complete with emergency flashers on and two elderly folks waiting in the back seat. It took nearly 5 minutes after I started judicious use of my car horn (as the first person waiting behind her, it was my duty) before she decided to emerge from the Wendy's side door and reenter her car. Then she pulled forward, lights still a-flashing, and proceeded to place her order. What would possess someone to do this?
Gallant: This guy. Current Mood: tired